This module adds functionality of request deadline field, that allows users to track the history of changes made to the deadline, understand the reasoning behind each change and calculate deadline overdue time values.
Generic Request HR
Generic Request Invoicing
Generic Request Location
Generic Request Message Status
Link requests with project tasks
This module allows customer to rate quality of service for request.
Creates separate page on request form to show all related by author or partner requests for latest 7 days (period can be configured).
Allows you to use a Service Level Agreement when dealing with requests.
The module adds the ability to log and report actions that occur with requests.
Allows you create requests from sale order.
Helpdesk Survey. Send surveys from requests.
Allows you to automatically sort requests by predefined rules depending on SLA, Priority, Kanban State, Request Type, etc.
Integration of Bureaucrat Geneneric Request with Google reCAPTCHA, that shows captcha for unregistered users when they try to submit new request via website.
Yodoo Cockpit Hosting - is the module, that allows to manage odoo servers on high level: manage databases and database backups, track all modules used on all servers, etc
This module, allows you to use Login As Admin feature from helpdesk request, to easily access client's database to reduce time needed to solve the request.